Delivery and Returns

Delivery.

All our products are created from freshly made batches. We will usually dispatch the same or next business day once an order is placed.

FREE Delivery for all UK orders, over £10

We will post all domestic (UK) orders via Royal Mail 48 or a courier service of our choice depending on the size or weight of the package. Both of these services will provide a 48 hour delivery (2-3 business days).

Next day Delivery

We offer the choice of a next day delivery service on checkout for an additional cost from £6 depending on order size.

International Orders

All our International orders we will be posted via Royal Mail International Tracked and Signed For or a courier service of our choice depending on the size or weight of the package. The average waiting time from date of dispatch for all European Union destinations is typically between 4-7 business days.

We will make every effort to deliver the goods ordered as quickly as possible. Once an order has been placed we will always be available for any queries or questions.

Returns.

Please notify us within 7 days of delivery if you believe you have received faulty or damaged goods.

Our customers have the right to return any unwanted goods. This cooling-off period gives you 7 working days in which to cancel your order without giving a reason. The period starts the day after the day that goods are delivered to you. If you wish to cancel an order within the 7 day cooling-off period, you may do so providing the goods back to us in a re-saleable condition.

Any returned products/bags will need to be complete with the original packaging. You will need to cover the return postage cost. Please ensure when returning goods that you use a reputable delivery service and can provide evidence that they have been delivered back to us. We will issue a refund to the same card or offer a replacement or credit note.

If you require more details regarding sending back unwanted items please get in touch: [email protected]

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